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Eleve Consulting respects your privacy and is committed to protecting your personal data.

This Privacy Notice explains how we may collect, use, store and protect personal information when you visit our website, contact us, submit an enquiry, request a consultation, engage with our services or otherwise interact with us.

Who We Are

Eleve Consulting provides professional training, leadership and management development, organisational development and advisory services.

For the purposes of applicable data protection law, Eleve Consulting is the data controller in relation to personal data collected through this website and through our business activities.

If you have any questions about this Privacy Notice or how we handle personal data, please contact us.

Personal Data We May Collect

Depending on how you interact with us, we may collect personal information such as:

  • your name
  • email address
  • telephone number
  • organisation or employer
  • job title or professional role
  • details of your enquiry or request
  • information related to the service you want
  • communications and correspondence with us
  • information necessary to provide services, prepare proposals or manage a business relationship
  • technical information relating to your use of our website
  • cookie or analytics information, where applicable

We ask that you do not provide sensitive or special-category personal information through general website forms unless it is specifically requested and necessary.

How We Collect Personal Data

We may collect personal information when you:

  • submit a website enquiry
  • request or book a consultation
  • contact us by email, telephone or other communication channels
  • request information about our services
  • engage Eleve Consulting to provide services
  • attend a training programme, workshop or event
  • provide feedback or complete an evaluation
  • subscribe to communications where this option is available

We may also receive appropriate business contact information from organisations, professional contacts or publicly available professional sources where lawful to do so.

How We May Use Personal Data

We may use personal information to:

  • respond to enquiries
  • arrange consultations
  • understand client or organisational needs
  • prepare proposals and quotations
  • deliver and administer training, consulting and advisory services
  • communicate with clients, prospective clients and business contacts
  • manage workshops, programmes and events
  • maintain appropriate business and financial records
  • improve our services and website
  • protect the security of our systems
  • comply with legal, regulatory, tax and accounting obligations
  • send relevant business or marketing communications where permitted by law

Legal Bases for Processing

Where required by applicable data protection law, we will process personal data on an appropriate lawful basis.

Depending on the circumstances, this may include:

  • Contract or steps before entering into a contract
    Where processing is necessary to respond to a request, prepare a proposal, provide services or manage an agreement.
  • Legitimate interests
    Where processing is reasonably necessary for our business activities, such as responding to enquiries, managing professional relationships, maintaining records and improving our services, provided these interests do not override your rights.
  • Legal obligation
    Where we are required to process information to comply with legal, regulatory, tax, accounting or other obligations.
  • Consent
    Where consent is required, for example for certain marketing communications or non-essential cookies.

    Where we rely on consent, you may withdraw it at any time.

Training and Advisory Services

Where you or your organisation engage Eleve Consulting, we may process personal information that is reasonably necessary to deliver and administer the agreed service.

This may include participant names, professional contact details, attendance information, learning records, feedback and related programme information.

Where an organisation provides personal information about employees or participants, that organisation is responsible for ensuring that the information has been shared lawfully.

Marketing Communications

We may send information about our services, events or professional content where permitted by law.

Where consent is required, we will obtain it before sending such communications.

You may ask us to stop sending marketing communications at any time by contacting us.

Cookies and Website Technologies

Our website may use cookies and similar technologies.

Some cookies may be necessary for the website to function. Other cookies, including analytics or marketing cookies, may require your consent before they are used.

Where required, visitors will be given the opportunity to accept, reject or manage non-essential cookies.

Further information about cookies may be provided through a Cookie Policy or cookie-management notice on the website.

Sharing Personal Data

We may share personal information with trusted third parties where reasonably necessary for our business activities.

These may include:

  • website and hosting providers
  • email and communication providers
  • IT and technical service providers
  • professional advisers
  • accountants or auditors
  • payment or banking service providers
  • contractors or consultants supporting service delivery
  • public authorities or regulators where required by law

International Data Transfers

Some service providers we use may process personal data outside Ireland or the European Economic Area.

Where this occurs, we will seek to ensure that appropriate legal safeguards are in place in accordance with applicable data protection law.

How Long We Keep Personal Data

We will keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

  • the nature of the information
  • the purpose for which it was collected
  • contractual requirements
  • legal or regulatory obligations
  • accounting or tax requirements
  • legitimate business needs

Personal data that is no longer required will be deleted, anonymised or securely disposed of where appropriate.

How We Protect Personal Data

We take reasonable technical and organisational measures to protect personal information against:

  • unauthorised access
  • loss
  • misuse
  • alteration
  • disclosure
  • destruction

Measures include access controls, secure systems, password protection, appropriate software updates and limited access to business information.

While no online system can be guaranteed to be completely secure, we take reasonable steps to protect the information entrusted to us.

Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

  • request access to your personal data
  • request correction of inaccurate information
  • request deletion of personal data
  • request restriction of processing
  • object to certain processing
  • request data portability where applicable
  • withdraw consent where processing is based on consent
  • lodge a complaint with the relevant data protection authority

To exercise your rights, please contact us. We may need to verify your identity before responding to certain requests.

Complaints

If you have concerns about how Eleve Consulting handles your personal data, please contact us so that we can try to address the matter.

You also have the right to lodge a complaint with the Irish Data Protection Commission.

Automated Decision-Making

Eleve Consulting does not currently use personal data to make solely automated decisions that produce legal or similarly significant effects on individuals.

Third-Party Websites

Our website may contain links to websites operated by third parties.

Eleve Consulting is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy information provided by those organisations before submitting personal information.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in:

  • our services
  • our website
  • our use of technology
  • our data-processing activities
  • legal or regulatory requirements

The most recent version will be published on our website with an updated revision date.

Contact Us

For questions about this Privacy Notice or how Eleve Consulting handles personal data, please contact us.

We will use the information you provide to respond to your enquiry. Please read our Privacy Notice for more information.